HomeAdditional Shipping Information

Additional Shipping Information

• General Shipping Information

Shipping Charges shown in the "Shopping Cart" are only an Estimate.

Orders are normally shipped within 24 hours.

Our primary shipping carrier is UPS.

Orders going to Alaska, Hawaii and APO/FPO are shipped via the U.S. Postal Service.

For International Orders: we will provide you a shipping quote via UPS and the U.S. Postal Service for your approval.

Some "Small" or "lightweight" orders are normally shipped via the U.S. Postal Service.

All aerosol products, such as Weaver's Stain, must be shipped via UPS Ground.

NC Basket Works, Inc. reserves the right to change the shipping option selected, if we feel it is in the best interest of the customer or products.

• Estimated Shipping Charges

We charge only the actual shipping costs (which are based on weight or dimensional weight, whichever is greater), plus a handling charge of $1.50 per order (The handling charge is reflected in the Estimated Shipping Charge). The Estimated Shipping Charges do not include Insurance  (See below for Insurance charges based on value of order).

Estimated shipping charges will be displayed in the shopping basket once you enter your shipping zip code and press "Recalculate".

The estimated shipping charges shown are based on UPS Ground Residential Rates and US Postal Service rates. (If there is no US Postal Service rate listed in the estimated shipping choices, then it is more cost effective for your order to be shipped via UPS). However, if you require your shipment be sent via the US Postal Service, please include a note about this in the Comments / More Information / Special Instructions box located on the "Billing Information" page of the checkout. We will contact you prior to shipping the order with the exact shipping charges.

If the actual shipping charges are significantly higher than the estimated charges, we will contact you for your approval prior to processing your order.

Should you require exact shipping charges prior to us processing the order, please include a note about this in the Comments / More Information / Special Instructions box located on the "Billing Information" page of the checkout.

• UPS Shipping 

UPS Deliveries are made Monday through Friday, excluding holidays.

The map below illustrates the number of business days for delivery to your location with UPS Ground (please note that a business day is Monday through Friday. Also, the day the order is shipped does not count as a business day).

 UPS also offers: Next Day Air , 2nd Day Air and Three Day Select for an additional charge. Please contact us for a quote if you wish to use one of these services.

UPS Tracking 

Orders shipped via UPS will receive an e-mail confirming your order has been shipped and a direct link to the UPS package-tracking site.

UPS Insurance Charges 

Customers will be charged for insurance based upon the value of the order. These charges will be in addition to the estimated shipping charges shown in the shopping basket. See table below for insurance fees:

Value of order: $1.00 - $100.00        :   No Fee

Value of order: $101.00 - $199.00    :   $3.45

Value of order: $200.00 - $299.00    :   $3.45

Value of order: $300.00 - $399.00    :   $4.60

Value of order: $400.00 - $499.00    :   $5.75

Value of order: Over $500.00           :    $5.75 + $1.15/each additional Hundred Dollars

UPS Address Corrections

UPS charges an address correction fee of $18.00. Please review your address for accuracy when entering it in the Billing Information Page. This fee will be passed onto the customer if the address is not correct.

• US Postal Service Shipping

Orders shipped via US Postal Service will be sent First Class/Priority Mail.

US Postal Service deliveries are made Monday through Saturday, excluding holidays.

All orders to Alaska, Hawaii, APO/FPO and international will be shipped via the US Postal Service. Estimated shipping charges will not be correct. We will contact you with the actual shipping charges prior to processing your order.

Most orders that are sent via the US Postal Service are "small" or "lightweight". Any order that is over 16 pounds in weight, will be shipped via UPS..

US Postal Service Tracking

First Class and Priority Mail packages are trackable . But, there is no delivery guarantee.

US Postal Service Insurance Charges

Customers will be charged for insurance based upon the value of the order. These charges will be in addition to the estimated shipping charges shown in the shopping basket. See table below for insurance fees:

Value of order: $1.00 - $50              : No Fee (If shipped via Priority Mail)

Value of order: $50.00 - $99.99            : $3.15

Value of order: $100.00 - $199.99        : $3.85

Value of order: $200.00 - $299.99        : $5.05